Susan is a Human Capital Management Practitioner with more than two decades of Human Capital Management experience in the Financial Services, Technology and more recently FinTech & EdTech industries and have worked and coached extensively across Africa and the Middle East. More recently she has lead & designed an online coaching program for Digital Frontiers Institute, a project of the Rockefeller Philanthropy Advisors. Susan is now a full-time independent consultant who focusses on Organisational Development, Facilitation and Coaching. She deploys a systemic approach to learning & change targeting her interventions and knowledge journeys at organisational, team and individual level
As a coach, her approach is centred around helping clients gain an improved understanding of self that will lead to greater fulfilment, efficiency, performance and personal contentment. As a team coach, she aims to build shared understanding and respect that leads to improved collaboration, competent performance and purpose-driven engagement.