Maria Hugo Facilitator
Telephone: +61 400 261069
Mobile: +61 400 261069
Address: Engadine, NSW

Astute, results-oriented, enterprise systems manager with proven success in managing technical systems of a multi-million dollar communications company. Background in managing multiple projects for internal and external clients including supporting and maintaining critical systems, budgets, licensing and contract agreements aligned with company objectives, performing above and beyond employers expectations. Critical thinker and adept negotiator who is a “Lead by example” manager, able to break down barriers with clients with a natural flare for motivating cross functional technical teams. Consistently promoted to positions of increased responsibility with additional expertise in Strategic Planning, Contract Negotiation, Technical Support, Implementations, Upgrades, Audits, Staff Development, M&A and divestments, Infrastructure & Operations, Introducing innovative practices, Transformation, Cloud Transition, Presenting & Training. Experience in Pharmaceutical, Media, Finance, Manufacturing and Distribution environments.
First 10 years spent specializing on the AS/400 mainframe, networking and Operations and the second 10 years consulting as a JD Edwards Configurable Network Computing specialist. Last 9 yrs+ in Senior Management Roles, most recently with Winc Australia Pty Ltd formally known as Staples in 2016 as Head of Infrastructure & Operations, managing a team of 24+ of Platform, Network, Windows, Change Management, Service Desk and Regional Support specialists with budget responsibility of circa 8m Australia wide and NZ. Responsible for Data Centers, Compute, Networks, Voice, Service Delivery and 29+Regional sites, Digital Empowerment of Employees, Collaboration, Security, Disaster Recovery and Cloud Adoption.
Maria graduated with a Bachelor of Science (Computer Science), and recently completed an executive MBA at AGSM NSW. Maria was trained as a JD Edwards Configurable Network Computing specialist in the UK and completed a year teaching in J.D. Edwards Chicago. Past spent as soccer Referee and in her spare time she looks after her daughters Lauren and Amelia.

Maria recently completed her facilitator practicum in the Thinking Environment(TE) and accredits the use of TE in being able to build high performing teams in the Technology space. Working at 2 speeds, Building High Performing Teams first and Implementing Systems second.

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