At Time to Think, we respect your privacy and are committed to protecting your personal data. This notice explains how we collect, use, store, and safeguard your information when you interact with us through our website, services, or email communications.
1. The Data We Collect
We may collect and process the following personal information:
Information you provide directly
- Your name, email address and any details you include when you contact us, sign up to our mailing list, complete a form, or use our services.
Website and technical data
- Your IP address.
- Information about how you use our website, such as pages visited and time spent on the site.
- Cookies (see Section 2 — Cookies).
We only collect data that is necessary for delivering our services, communicating with you, or improving our website.
2. Cookies
Our website uses Google Analytics, which places small text files (“cookies”) on your device to help us understand how visitors use our site.
These cookies collect anonymous information, for example:
- which pages are visited
- how long users stay on each page
- how users arrived on the site
This helps us understand what content is helpful and how we can improve the site.
Your cookie choices
- You can refuse cookies by adjusting your browser settings.
- You can delete cookies already stored on your device.
We do not use:
- advertising or tracking cookies
- cookies for profiling
- cookies for personalised marketing
If our use of cookies changes in future, this notice will be updated.
3. How We Use Your Information
Under UK GDPR, we must have a lawful basis for using your personal data. We rely on:
- Consent when you sign up to our mailing list
- Contract when we need your data to deliver services you have requested
- Legitimate interests for basic website analytics or communications
- Legal obligation when required by law
We use your information to:
- Respond to your enquiries
- Communicate with you about services or events
- Improve our website and user experience
We will never sell your personal data or share it with third parties for marketing. We may share information only where:
- We are legally required to do so, or
- You have given your clear consent.
4. Data Retention
We keep personal data only for as long as necessary to deliver our services, communicate with you, or meet legal, tax, or accounting obligations.
- Enquiry emails are retained while we are in correspondence and for a reasonable period afterwards.
- Client records and financial information may be kept for up to 6 years to meet HMRC requirements and maintain basic business records.
- Mailing list data is kept until you unsubscribe.
- Google Analytics data is stored by Google according to their standard retention settings.
We do not keep personal data longer than needed, and you may ask us to delete it at any time.
5. Your Rights
You have rights over your personal data, including:
- The right to access the data we hold about you
- The right to correct inaccurate or incomplete data
- The right to erase data (in certain circumstances)
- The right to object to our use of your data
- The right to withdraw consent at any time
- The right to complain if you are unhappy with how your data is handled
To exercise any of these rights, please email:
sophiestephenson@timetothink.com
6. How We Protect Your Data
We take data security seriously. We use appropriate technical and organisational measures to protect your information from loss, misuse or unauthorised access. Only authorised personnel have access to your personal data.
7. Updates to This Notice
We may update this privacy notice from time to time.
Any changes will be posted on this page and will take effect immediately. By continuing to use our website, you accept the updated notice.
8. Contact Us
If you have any questions, concerns, or requests about this notice or your personal data, please contact:
Sophie Stephenson
Email: sophiestephenson@timetothink.com
If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk/concerns
Helpline: 0303 123 1113